Contact Us

We're here to help!

Whether you have a question about your order, shipping, returns, or our products, our friendly support team is ready to assist you.

Customer Support

Email: aukharl@gmail.com

Support Hours:
Monday – Friday
9:00 AM – 5:00 PM (AEST)

We aim to respond to all enquiries within 24–48 business hours.

Frequently Asked Questions

Before contacting us, you may find your answer in our FAQ, Shipping Policy, or Return & Refund Policy pages.

Need Help With Your Order?

When contacting us, please include:

• Your full name

• Your order number

• A brief description of your enquiry

This helps us assist you as quickly as possible.

Thank you for choosing PawNova.

Smart Gadgets for Smarter Pets.