Terms of Service

Last Updated: July 7, 2026

Welcome to PawNova. By accessing or using our website, you agree to be bound by these Terms of Service. Please read them carefully before using our store.

1. General

By using this website, you confirm that you are at least the age of majority in your state or territory of residence or have permission from a parent or guardian to use this website.

We reserve the right to refuse service to anyone for any reason at any time.

2. Products and Pricing

We strive to ensure that all product descriptions, images, prices, and availability are accurate. However, errors may occasionally occur. We reserve the right to correct any errors, update information, or cancel orders if necessary.

Prices are displayed in Australian Dollars (AUD) unless otherwise stated.

3. Orders

After placing an order, you will receive an order confirmation email. Acceptance of your order occurs only after your payment has been successfully processed and your order has been approved.

We reserve the right to limit or cancel orders that appear to be fraudulent, unauthorized, or intended for resale.

4. Shipping

Delivery times are estimates only and may vary depending on your location, carrier delays, customs processing, or other circumstances beyond our control.

PawNova is not responsible for delays caused by shipping carriers or customs authorities.

5. Returns and Refunds

Please refer to our Return & Refund Policy for information regarding returns, exchanges, and refunds.

6. Intellectual Property

All content on this website, including text, graphics, logos, product images, icons, and website design, is the property of PawNova and may not be copied, reproduced, or distributed without prior written permission.

7. Limitation of Liability

To the fullest extent permitted by law, PawNova shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.

Nothing in these Terms excludes or limits your rights under the Australian Consumer Law.

8. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

9. Changes to These Terms

We may update these Terms of Service at any time without prior notice. Changes will become effective immediately upon publication on this website.

10. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

Email: aukharl@gmail.com

We aim to respond within 24–48 business hours.